Paxton & Whitfield

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Privacy & Security

We would like to reassure you of the following:

Our store software encrypts all of your details; name, address, card numbers etc, so that it cannot be read whilst in transit over the internet, keeping your details safe from internet fraud.

All customer records are private, confidential and secure. We will not pass your details onto any third parties, other than our promotional partners with your consent.

Information that is held on our database is that which is collected at the time of registration and at ordering. All data is collected lawfully and in accordance with the Data Protection Act 1998. If you would like to remove your details from our Online Customer Database, please contact us.

For all queries relating to privacy of data held by us please contact us. Data is collected so that we may continue to communicate with you about information relating to sales and special offers in addition to sending you new catalogues and targeted mailings.
You can unsubscribe from our newsletter using the form on the left and you can modify other information by logging in your account.


Information we collect and how it is used

Domain Names: When a visitor comes to our website, our web server recognises only the visitor's domain name, but not the e-mail address. This means that we can track visits to our site, while visitors remain anonymous.

Cookies: Cookies are pieces of data your web browser stores on your hard drive. We use cookies so we can recognise you when you pay a repeat visit to our website. Cookies let us personalise your shopping experience based on your preferences. Most browsers accept cookies. However, if you wish, you can usually set them to refuse cookies. If you set your browser to refuse cookies, you will not be able to submit an order online. PaxtonandWhitfield.co.uk does not use cookies to gather any personal information.

Aggregate Information: We collect aggregate information on visits made to our pages. This information helps us improve the content of our site. We also track which websites refer visitors to PaxtonandWhitfield.co.uk.
Other Information We Collect: When you purchase a product on paxtonandwhitfield.co.uk, we ask you for the following information; name, address, phone number, email address and credit card. This information is used to process your order. If necessary, we might use this information to contact you for help when we are processing an order. All information we collect from you is stored in a secure database.
We collect e-mail addresses voluntarily provided, to enable us to email offers, special promotions and general updates.

About Children: For their protection, we ask that children do not submit information to us without the consent of a parent or guardian.

Secure Shopping: We use Equifax as our SSL (Secure Socket Layer) digital certificate provider, providing our customers the strongest certificate services available. Your credit card information is encrypted while travelling the Internet.

Disclosure of Information Policy: We never make your personal details available to any other company or organisation without your permission. Your details will automatically be added to our customer databases, so that we can keep you updated with selected mailings of new products and events which might be of interest. If you do not want to receive any brochures mailings from us please call us on 01451 823460 or use the "contact us" button on the homepage requesting your details be removed, if you wish to be removed from our email newsletter please unsubscribe using the button on the home page of our web-site.