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Royal Crest

Terms & Conditions

By using this site, you agree to the conditions indicated below.  If you disagree with any of the conditions, do not use the site.


Prices quoted include all taxes applicable to sales in the UK. The company makes a charge for delivery which is specified on the web-site. The company reserves the right to alter any prices or specifications at any time without notice and all goods are sold subject to prices ruling at the date of despatch. Subject to the above, customers will be notified if the price to be charged is different from the published price and will be given the option of cancelling their order without penalty.


All rights of ownership and to possession of the goods supplied shall remain in and belong to Paxton & Whitfield Ltd until full payment has been received for the goods. In the event of non-payment Paxton & Whitfield has the right, without notice, to enter any premises owned or occupied by the buyer in order to recover all or any of the goods. Repossession of the goods by Paxton & Whitfield shall be without prejudice to any other remedy of Paxton & Whitfield Ltd. The buyer agrees to keep the goods identifiably the property of Paxton & Whitfield Ltd and to keep them stored in merchandisable condition. The goods will be held by the buyer as bailee and agent for Paxton & Whitfield until payment in full has been made. In the event of sale of the goods prior to payment of the price in full, the buyer shall hold the proceeds of the sale as an agent of Paxton & Whitfield Ltd until payment in full has been made.


Risk of damage or deterioration to the goods supplied passes to the buyer on delivery. No claim for damage or deterioration after delivery can be accepted.

Pilferage and Damage

We can only accept claims for pilferage or damage if written notification is given to both the carriers and ourselves within three days of receipt of goods. If delivery is made by carriers please always sign for the goods “unexamined” and retain the outer wrappings for examination by the carrier. If delivery is made on our own transport, the consignment should be checked and signed for accordingly.


All quotations given by the company are subject to market fluctuations etc and are made without engagement.


In the event that a buyer’s payment is subsequently dishonoured any amount due will be chargeable with interest at the rate of 4% per annum over the base rate of Barclays Bank PLC appertaining at the date on which payment falls due notwithstanding that such claims to interest and/or surcharges for non payment may have been waived by us in the past. We reserve the right to re-impose without notice any discount that may have been allowed if payment is not made in full by the due date. All costs including legal fees incurred in collection of amounts due or in enforcing under the Title clause will be payable by the customer.

Contract Terms

We shall supply goods only on the condition that these terms and conditions represent the entire agreement between ourselves and our customers and these conditions supercede any prior agreement or arrangement.


We reserve the right not to accept an order or to cancel, once accepted, any order without penalty. You may cancel an order without penalty provided we receive the notification a minimum of 4 working days before the requested delivery date or shop collection date.

Right to use the website

All copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the website remain at all times vested with Paxton & Whitifield.  You are permitted to use the material only as expressly authorised by us.

The material and content contained within the Website is made available for your personal non-commercial use only and you may (if necessary to make a Purchase) download such material and content onto only one computer hard drive for such purpose.  Any other use of the material and content of the Website is strictly prohibited.  You may not (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Limitations of Liability

Paxton & Whitfield will not be liable to you in relation to the contents of, or use of, or otherwise in connection with this Website for any indirect, special or consequential loss including but not limited to lost profits, business interruption, loss of reputation or goodwill, and loss or corruption of information data.

Variations of Terms and Conditions

No variation may be made to these terms & conditions unless agreed in writing by a Director of Paxton & Whitfield Ltd. Orders placed by our customers shall be only on that basis that our customers acknowledge that they are not relying on any representation regarding goods supplied other than as may be in writing and signed by a Director on behalf of Paxton & Whitfield.